Job Summary
The Organizational Change Manager (OCM) is responsible for driving successful adoption of business, process, and technology changes across the organization. The role focuses on change strategy, stakeholder engagement, communication, training, and ensuring sustained adoption aligned with business objectives and transformation initiatives.
Key Responsibilities:
- Develop and execute end-to-end change management strategies and plans
- Perform change impact assessments and organizational readiness analysis
- Identify and manage key stakeholders, including senior leadership
- Design and implement communication plans and engagement strategies
- Develop and deliver training programs and user enablement initiatives
- Drive user adoption and minimize resistance to change
- Establish and track change KPIs and adoption metrics
- Collaborate with project teams, PMO, and business units for alignment
- Support digital transformation / ITSM / SIAM initiatives
- Utilize tools like ServiceNow, Power BI, and Microsoft Teams for tracking, reporting, and communication
- Provide regular status reports, dashboards, and executive updates
- Identify risks, resistance points, and implement mitigation strategies
- Ensure sustainment of change and continuous improvement
Qualification
Bachelor’s degree in Business Administration, HR, Management, or related field
Certifications in Change Management (e.g., Prosci) preferred
PMP / PRINCE2 is an added advantage
Experience
6–8 Years of relevant experience in Change Management / Transformation Programs
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company.
Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.
