Inside the Role
Join us and be part of the next era of SpecPro! In this role, you’ll build valuable problem-solving skills while gaining hands-on experience with data and truck specification processes. You’ll learn how SpecPro delivers critical data to our dealers and develop a deeper understanding of product complexity—knowledge that can support long-term growth across DTNA.You’ll be working alongside a great group of analysts who will support you through training and day-to-day work. We’re a team that works hard, helps each other out, and likes to have fun along the way.
This is a great entry point into Sales and Marketing Operations, offering the opportunity to contribute to the evolution of the new SpecPro tool while supporting quality assurance testing for both weekly interim and annual Price Level updates within the DTNA ordering system.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of $65,000 - $83,000 USD
Pay offered dependent on knowledge, skills, and experience
Benefits include 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
Review and interpret ServiceNow (SNOW) stories to perform quality assurance testing on SpecPro data ahead of weekly releases
Verify data accuracy, including effective dates, configurations, and version control prior to deployment
Validate rule logic and hierarchical data flows to ensure a seamless and positive dealer spec’ing experience
Complete SpecPro and foundational PDM (Product Data Management) training to build knowledge of rule structures, syntax, and testing best practices
Collaborate with cross-functional teams, including New Truck Pricing, CAE, and our Sales and Marketing teams, to support continuous improvements and release readiness
Prepare and distribute weekly Dealer Notification Letters outlining updates included in each SpecPro release
Why This Role?
Gain exposure to DTNA product configuration, complexity, pricing, and dealer workflows
Be part of a team shaping the future of SpecPro
Build foundational knowledge that can translate across multiple roles within DTNA
Knowledge You Should Bring
BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree
Proven customer service experience focused on delivering responsive, high-quality support
Strong analytical and problem-solving skills, effective communication skills, and organized
Exceptional Candidates Might Have
Interest in DTNA truck products and a willingness to learn
Familiarity with Configure, Price, Quote (CPQ) tools or similar systems
Basic understanding of Boolean logic or rule-based systems
Ability to thrive in a fast-paced, collaborative environment
High attention to detail with a strong focus on data accuracy and quality
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US. Relocation assistance is not available for this position.Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
