TasksTasks

Role Summary:
Lead and govern the Configuration Management Database (CMDB) and Common Service Data Model (CSDM) adoption across the enterprise, enabling service visibility and platform data integrity.

Skills:

Strong knowledge of CI classes, relationships, identification and reconciliation rules

Expertise in CMDB Health Dashboard, CI lifecycle management

Hands-on with Discovery, Service Mapping, and third-party data sources

Ability to define CI policies, normalization, and reconciliation strategies

Proven experience with CSDM 3.x+ implementation

Key Responsibilities:

Own end-to-end CI lifecycle and maintain CI data health

Define and implement CSDM framework across business applications and services

Lead ServiceNow Discovery and integrations with infrastructure/cloud systems

Establish CMDB governance, KPIs, and data certification processes

Guide service mapping and CI class model alignment with business capabilities

Experience: 8–12 years
Education: Bachelor’s in IT, Engineering, or related field
Certifications: CSA, CIS–Discovery, and CSDM training preferred
Communication Skills: Clear communication across technical and business stakeholders, strong documentation ability

Our company cultureOur company culture

At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.