Enable the transformation of the aftersales function by building deep expertise in business processes and digitalization, simplifying the current landscape, and leading by example to connect team’s contributions to the broader aftersales strategy. This mid-level leader will collaborate across domains to align data, systems, and practices—bringing the best of ASTC to deliver scalable, reliable, and customer-centric aftersales outcomes.
- Aftersales process mastery: Deep, end-to-end understanding of aftersales operations with the ability to design, standardize, and continuously improve processes to enhance customer outcomes and efficiency.
- Enterprise IT fluency: Strong command of cloud platforms, infrastructure, enterprise applications, and data architecture; adept at integrating systems and leveraging data to inform decisions and drive automation.
- Applied GenAI excellence: Skilful in designing and deploying GenAI solutions within the native enterprise environment to augment knowledge, streamline workflows, and improve service KPIs—grounded in responsible AI practices.
- Strategic storytelling and communication: Exceptional ability to articulate complex concepts clearly, craft compelling narratives, and influence stakeholders to align strategy and execution.
- People leadership and team cultivation: Proven capacity to connect, inspire, and develop teams; lead by example, foster psychological safety and ownership, and build a culture of collaboration and continuous improvement.
Education Qualification & Experience:
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company.
Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.
