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Aftersales Apprentice

Key Responsibilities: 

  •  To assist the Training Manager with all aspects of training administration.
  •  Provide general administration support to the UK Service Team as needed.
  • Support the Customer Service Coordinator with the creation of reports relating to dealer KPI’s.
  • Assist with the production of weekly and monthly reports relating to CSP initiatives, such as ServiceCards, recalls and any other ad hoc requests.
  • Support the assignment of new systems / applications to the UK & Ireland Dealer Networks.

Key Responsibilities: 

  •  To assist the Training Manager with all aspects of training administration.
  •  Provide general administration support to the UK Service Team as needed.
  • Support the Customer Service Coordinator with the creation of reports relating to dealer KPI’s.
  • Assist with the production of weekly and monthly reports relating to CSP initiatives, such as ServiceCards, recalls and any other ad hoc requests.
  • Support the assignment of new systems / applications to the UK & Ireland Dealer Networks.

Your Profile: 

  • Must hold the right to work in the UK.
  • Minimum GCSE Grade 5 or above (or equivalent) in Maths and English.
  • Excellent communication skills.
  • Experience in dealing with customers both face-to-face and on the telephone is desirable.
  • The ability to work as part of a team is essential.
  • Strong attention to detail.
  • Knowledge of Microsoft Word, Excel and PowerPoint.

 

We Offer:

  •  A salary ranging from £16,224 to £25,775.88, depending on your age.
  • A working week of 39 hours, Monday to Friday.
  • 33 days holiday per year including statutory holidays.
  • Life assurance from day one (4 x basic salary).
  •  A group personal pension scheme with employer contribution increases, based on length of service.
  • Private medical insurance.
  • Access to the Mercedes Benz car lease scheme.
  • An employee assistance and wellbeing program.
  • Recognition of employee milestones.
  • The opportunity to develop essential business knowledge and experience at the same time as gaining a Level 3 Business Administration qualification. 

Your Profile: 

  • Must hold the right to work in the UK.
  • Minimum GCSE Grade 5 or above (or equivalent) in Maths and English.
  • Excellent communication skills.
  • Experience in dealing with customers both face-to-face and on the telephone is desirable.
  • The ability to work as part of a team is essential.
  • Strong attention to detail.
  • Knowledge of Microsoft Word, Excel and PowerPoint.

 

We Offer:

  •  A salary ranging from £16,224 to £25,775.88, depending on your age.
  • A working week of 39 hours, Monday to Friday.
  • 33 days holiday per year including statutory holidays.
  • Life assurance from day one (4 x basic salary).
  •  A group personal pension scheme with employer contribution increases, based on length of service.
  • Private medical insurance.
  • Access to the Mercedes Benz car lease scheme.
  • An employee assistance and wellbeing program.
  • Recognition of employee milestones.
  • The opportunity to develop essential business knowledge and experience at the same time as gaining a Level 3 Business Administration qualification. 
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.
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