Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.
Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.
In our people, we can reflect our corporate values: Our customers’ success is our success, moving at the speed of right, one team best team, and we are looking for highly committed individuals to join the group in an environment of diversity and constant challenges.
Objective of the position:
We design, operate and control the Financial Revenue processes of DVCM. As a valuable business partner we ensure transparency, provide operational guidance and services. As quality gatekeeper we drive compliance with finance operational rules within DVCM.
The AR Specialist– Accounts Receivable Operations position plays a key role in the Finance Operations group. Key responsibilities include monitoring the Collections Management module for New and Used Trucks & Buses as well as After sales Business and maintaining up-to-date notes on past due accounts, performing collection activities with dealers, acting as the primary accounts receivable representative for dealers, addressing issues and troubleshooting, and participating in various projects and process improvements.
The AR Specialist must be able to work independently and interact with the areas of Sales, Finance, Controlling, General Accounting, Tax and other areas to research operational and reporting issues and to ensure best practices are applied.
The AR Specialist is also responsible for performing more complex or ad-hoc account processing activities escalated by offshore staff, including payment applications, credit requests, or drafting.
Other responsibilities include, supporting dealer integration and process improvement efforts, the creation of departmental workflows used to route and document approvals, this position develops and maintains robust key performance indicators (KPI's) and escalating issues and exceptions to the Finance Operations Manager.
Indispensable Requirements (Candidates who do not meet these requirements may be discarded):
- Identify the issue and know whom to address it or to solve it according to our highest standards
- Be passionate & enjoy SAP (preferred SAP: SD, FI and COPA Modules)
- Strong use of Microsoft Office,
- English level: Intermediate B2
Soft Skills:
- Customer Orientation.
- Analysis and problem solving.
- Decision Making.
- Planning organization.
- Influence and negotiation.
- Effective Communication.
At Daimler Truck we are united in our purpose “We work for all who keep the world moving”. This motivates us to pursue our common goal: leading sustainable transportation. However, our impact as a global transportation company depends entirely on the impact of each individual at Daimler Truck. That’s why we ensure that our people are encouraged and empowered to show their full impact.
We promote diversity and stand for an inclusive corporate culture. We value the individual strengths of our employees, because these lead to the best team performance and thus to the success of our company.
You can be your true self at Daimler Truck. Inclusion and equal opportunities are important to us. We welcome applications from people of all cultures, generations, physical appearance, phases of life, sexual orientation, gender identity, sexual expression, people with disabilities and people from any underrepresented group.
Main Functions:
- Collection and Billing (Dealer Network) Ensure and validate the correct units invoicing to the Dealer network and direct customers based on policies, procedures and applicable Tax laws. Assist in the continued implementation and maintenance of the company’s e-invoicing solution. Credit risk management: Integrate and keep updated the credit files of the Dealer Network, verifying that the financial and legal information meets all the necessary requirements to guarantee the account receivable recovery, as well as reduce the credit risk. Based on the proper analysis of the credit history and sales objectives, determine and keep updated the optimal credit lines. Conduct in a quarterly basis, meetings with Sales and Dealer Development Managers revisions of the credit and sales performance, in order to make timely decisions and corrections. Escalate to the Finance Operations supervisor in cases of system or process defects. Account Processing. Perform timely, accurate recording of all transactional activities too complex or ad-hoc for offshore processing, including credit payments, drafting, cash postings, and cash applications. Support the Manager in assessing procedures for potential automation or robotics opportunities to increase operational efficiency, quality, and timeliness.
- Review regular operational reporting and Key Performance Indicators (“KPIs”) prepared by offshore staff, and act as a local Subject Matter Expert (“SME”) in case of issue escalation.
- Escalate to the Finance Operations Manager in cases of system or process defects. Support regular reporting and KPIs.
- Dispute Management: Manage the Dispute Management modules in order to gather information regarding items under dispute, including underlying reasons. Ensure dealer dispute feedback is incorporated into related collections efforts. Assist in the review and analysis of dispute types and underlying reasons in order to assess potential system or process improvements. Escalate to the Finance Operations Manager in cases of system or process defects. Support regular reporting and KPIs. Methods, Processes and Systems: Support the research relevant new finance operational policies and/or procedures. Assist and lead on an ongoing basis the completion of internal projects related to sound operational processes and compliance with all standards. Monitor the invoicing process for Aftersales and Vehicle business in cbFC and P02 systems. Prepare documentation of new and existing processes and policies. Support working with the business partners in process and/or system improvements, assist in the setup of relevant systems specific to area. Objectives. Review regular operational reporting and Key Performance Indicators (“KPIs”) prepared by Accenture staff, and act as a local Subject Matter Expert (“SME”) in case of issue escalation. Consulting, Training & Business Partnering: Assist with the research of various operational issues and in resolving operational and reporting issues to ensure proper standards and best practices are applied. Work closely with a wide range of personnel across the organization to identify process improvements, internal control weaknesses, and various operational issues. Help create & review Standard Work Instructions, provide training and support the communication on current & new processes. Dealer Satisfaction Index project management. Take the lead roll on Accounts Receivable team members and Finance personnel to ensure that appropriate efforts are taken on the project, including recording regular updates to increase the rate in the DSI Act as the first level of escalation in cases of system or process defects. OTC Subject Matter Expert Accenture: Coordination and monitoring of Accenture activities to meet delivery times and process compliance. Development and review of KPI's for Accenture performance measurement.
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Daimler Trucks AG is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees. We recognize that our ability to adapt will enable us to compete for a broader range of talent. Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.
To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.
Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.
At Daimler, we value the diversity between our employees.
In order to enrich the culture, Daimler acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we don’t discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.
Exceed your expectations and get ready to be part of our team!
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