This is us:
At Daimler Truck Financial Services, we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, autonomous and safer transport. We are one of the largest financial service providers for commercial vehicles in the world with around 1.900 employees in 20 markets and a contract portfolio of around 30 billion euros.
Daimler Truck Financial Services Australia is an integral part of our global network, with our headquarters located in Mulgrave. We provide exceptional service to customers across Australia and New Zealand. Our company thrives on values such as trust, authenticity, respect, and integrity, and our culture is shaped by the strong principles and dedication of our employees.
Your impact and responsibilities:
Daimler Truck Financial Services (DTFSAu) has an exciting new 12 month opportunity for an enthusiastic and motivated Information Technology Intern to join our team. This position will give you insights into the broader IT team and will introduce you to real work experiences while starting your IT career within the Financial Services industry. In this intern position, you will assist the IT Service Operations Manager to support the end-to-end production and non-production environments for Australia and New Zealand.
Reporting into the Service Operations Manager, your key responsibilities will include:
Supporting Financial Services Applications (Level 1)
Resolving Incidents, problems and requests
Assisting DTFS Internal staff with general IT topics
Supporting the production and development environments
Assisting with development and project activities
Complying with Daimler Security and Compliance requirements
Assisting with management of BAU Vendors
What we are looking for:
As the successful candidate, you will possess a passion for learning and a genuine interest in developing your career in the Information Technology pathway. Your prior or current education in an IT degree will set you up for success as you begin your professional career and develop the skills required in this field. Previous customer service experience is an advantage. Basic problem solving and trouble-shooting skills will act as a good foundation for your further learning and development. A self-starter with a collaborative approach, your willingness to learn and participate in a team-oriented culture, balanced with managing independent work, will be critical. An eye for detail combined with a keen interest in our industry will set your application apart.
You will possess good skills with Microsoft Office and be willing to learn new software packages. Basic understanding of ITIL, IT infrastructure, IT security topics, technologies associated to web, database and application servers, SaaS architecture and APIs would be a distinct advantage.
A qualification or IT similar would be advantageous. This role would also suit a student who is currently undergoing tertiary study, but is available to work full time hours, Monday to Friday.
Why join us?
At Daimler Truck Financial Services, we believe that putting our people first is key to delivering exceptional service to our customers and partners. By creating a supportive and inclusive environment, we empower our employees to thrive. We offer a wide range of benefits, including discounted car leasing, paid parental leave, and various initiatives and events to promote a positive workplace culture. Additionally, we provide an Employee Assistance Program (EAP) and encourage a flexible, forward-thinking approach to work. Our dedication to our employees extends through recognition and reward programs, as well as ongoing opportunities for professional growth and development.
If you would like to be considered for this opportunity, #MAKEYOURMOVE, apply now with your CV and cover letter. Due to the up-coming holiday period, applications will be assessed in early January.
Please note, this is a local contract role. To be eligible, you must hold a valid working visa for Australia/New Zealand for the full duration of the contract.
