ABOUT US
As above
- To lead team responsible for Service claims adjudicaiton to deliver Quality,Timely adjudication of different service claim types
- To plan and excute Claims audits to ensure adherance of MFTBC warranty policy and guidelines
- To up-keep claims governance requirements
- Keep phase with emerging trends in claim adjudication and Governanace
- Leading team of young engineers to set productivity, Efficiency
- Continuously explore new ways to optimise cost of repairs
- Preparing daily / weekly / monthly Manageent reports
- Conducting DWMs/ reviews with Dealers/ Management for performance status / prpgress
- Setting Goals, supporting , Review / provide feed back to team to drive high performance
- Keeping team high tranined for new products, skills and motivated to team work and meeting organisational aspirations.
- Passionate, Knowledgeable , Experienced Professional from CV / Car services Industry
- DME/DAE with min 8 years of experience in Customer / Afrersales/ Service claims/Retail services
- (or) Engg Graduate in Mechanical/Autmotive/Mechatronics with min 5 year of CV/Car CS experience
- BI, PPT, Excel, AI applications Sklls to churn data to meaningful / new findings to improve performance / enforce adherance Governance requirements
- Open to challenge status quo and find new.innovative ways to improve way of operations/optimise cost
- Plan, organising and executing skills to Medium/long term strategies
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company.
Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.
